For my business
Meta Muse for small business: 14 jobs you can hand off
For owners and one-person teams · ~15 min to start · Needs: calendar + email
If you run a small business, you are the salesperson, the bookkeeper, the scheduler and the support desk — usually before lunch. Meta Muse is an assistant that does things instead of just answering: it books appointments, drafts the email you keep putting off, sorts the inbox and tracks what you asked it to watch. You talk to it in plain English, in WhatsApp, Instagram, Messenger, the Muse app, or at muse.ai. Meta launched Muse for Small Business on 29 September 2026 — it is not a separate app, but the same Muse agent with business skills and connectors (Shopify, QuickBooks, Stripe, Slack and more), available in the US and Canada.
Below are fourteen jobs worth handing over first. Each one has an example prompt to copy — swap the brackets for your details, and check the approval card before anything goes out or gets paid for. Muse shows an approval card before anything sends, spends or goes public. This is an independent guide, not a Meta site.
Rolling out across a team with shared inboxes and approvals, or building a product instead? For businesses covers connector consulting for app developers and Muse for builders — domains, GitHub, hosting, market research, business plans, and sales strategies.
The first seven jobs
Do them in this order if you are new: the first three pay for themselves in a week.
Job 01
Appointment scheduling and reminders
Muse checks your calendar, finds slots that actually work, and offers them to the other person. It can also nudge you when something is about to slip. Start with Google Calendar →.
Try this prompt (example)
Check my Google Calendar for next week, propose three 30-minute slots for a call with [name], and draft the message offering them. Wait for my OK before anything goes out.
Job 02
Following up with leads
The people who enquired and went quiet are the cheapest sales you have. Muse finds them in your inbox and writes the short reply — you read it and send. See Gmail setup →.
Try this prompt (example)
Find the emails from this week where someone asked about [my service] and never got a reply. Draft a short, friendly follow-up for each person. Do not send until I approve.
Job 03
Nudging unpaid invoices
Chasing money is the job everyone delays. Ask Muse to list what is outstanding and draft the reminder, so the awkward message is written and waiting for your OK.
Try this prompt (example)
From my sent emails, find the invoices from [month] that still have no payment. Draft a polite one-line reminder for each, and show me the list before anything is sent.
Want a hand with the first three?
The jobs above pay for themselves in a week — and a 30-minute 1:1 setup call gets all three running on a screen share. Price confirmed by email before you commit; no passwords ever change hands.
Job 04
Drafting social posts
Muse can turn a sentence from your week into a few posts for Facebook and Instagram. It drafts; you pick. Connect your own accounts in Facebook / Instagram / Threads →.
Try this prompt (example)
Turn [this week's note about what we launched] into three short Instagram and Facebook posts in my plain voice. Show me all three so I can pick one.
Job 05
Sorting the inbox
Three piles — urgent, can wait, newsletters — and drafts for the urgent ones. That is the whole trick. Full walkthrough: morning email digest workflow →.
Try this prompt (example)
Sort my last 20 unread emails into urgent / can wait / newsletters, and draft replies for the urgent three. Don't send anything until I say so.
Job 06
Booking your own travel
Quotes, site visits, the trip you keep postponing: Muse lines up flights and hotels inside your budget and waits. Step by step: trip planning workflow →.
Try this prompt (example)
Plan a trip from [city] to [city] on [dates]: find three flights under [$amount] and two hotels near [area], then show me the options side by side. Don't book or pay until I approve.
Job 07
Prep for meetings
Walk in knowing what changed since you last spoke. Muse pulls the thread and writes a one-page brief. For a Monday-morning version of this, see the morning briefing workflow →.
Try this prompt (example)
Tomorrow at 10am I meet [person or company]. Pull our last five emails, my calendar entry, and a one-page brief: what changed, what they asked for, and what I still owe them.
Seven more jobs
The first seven are the daily admin jobs. These seven are the strategic ones — marketing, analysis and planning — for when the first seven are running.
08
Write marketing copy, ads and social posts
The number-one thing small businesses actually use AI for — and explicitly announced for Muse ("draft campaigns"). Draft-only: publishing always waits for you.
Needs: Canva, Figma, Klaviyo, Meta ad accounts
Try this prompt (example)
Draft three social posts and one ad for [product/offer] in a [friendly, plain] tone, aimed at [audience]. Don't publish anything — show me the drafts first.
09
Draft customer replies and business emails
Explicitly announced: Muse flags the emails that need a reply and drafts each one. Sending always waits for your approval — which is exactly why this is safe to start with. Full walkthrough: draft replies workflow →.
Needs: Gmail or Outlook
Try this prompt (example)
Flag the customer emails that need a reply, draft a reply for each in our usual tone, and wait for my approval before anything is sent.
10
Analyze sales, ads and performance
Meta's own sample request: analyze the year's sales, campaigns and social activity and produce a growth plan. Analysis only — Muse reports, you decide.
Needs: Shopify, Stripe, Meta ad accounts, Instagram analytics
Try this prompt (example)
Analyze this year's sales, campaigns and social activity and produce a growth plan: what's working, what's not, and the three moves that matter most.
11
Research competitors, suppliers and the market
The top research task in small-business AI surveys. General web research, no special connector needed — but only public information, and the prompt asks it to say what it couldn't verify.
Needs: nothing — browser research
Try this prompt (example)
Research [competitor/supplier]: their pricing, what customers complain about, and where we could beat them. Cite sources and say what you couldn't verify.
12
Summarize meetings and write internal docs
Meeting notes become a task list with owners and dates; discussions become SOPs and job posts. Drafts only — publishing a doc or posting a job ad waits for you, and no job-board connector is announced.
Needs: Slack, Zoom, Notion, Asana, Granola
Try this prompt (example)
Turn this week's meeting notes into a task list with owners and dates, and draft the SOP for [process] from what we discussed.
13
Flag unusual expenses and check cash flow
Meta's own headline business example: review the month's financial performance and find expenses that look off. Flagging and analysis only — Muse doesn't fix anything on its own.
Needs: QuickBooks, Stripe
Try this prompt (example)
Review this month's financial performance, flag any expenses that look off, and tell me our cash position in plain English. Don't change anything.
14
Track projects and team tasks
Status summaries and task lists from the tools the team already uses. Changing assignments or statuses waits for your approval.
Needs: Asana, Slack, Notion
Try this prompt (example)
Give me a status summary of [project]: what's done, what's blocked, and who owes what — from Asana and Slack.
One rule that matters
Always review anything that spends money or speaks to a customer before it goes out. Muse shows an approval card first — the total, the recipient, the wording — and nothing sends or charges until you say yes. Keep that on for every connector you add. More detail: is Meta Muse safe? →
What this page deliberately leaves out
- Answering customers after hours, unattended. Muse drafts replies, but no autonomous answering and no phone or chat channel — it can't run overnight on its own. The closest workable setup: after-hours triage workflow →.
- Never missing a call. Email and CRM follow-up drafts work; no phone-answering connector is announced.
- Sending invoices and chasing late payments. Drafting works via QuickBooks and Stripe, but sending is approval-gated and QuickBooks write access is unverified.
- Review replies, lead routing, forecasting, quotes, resume screening. All draft-or-analysis only, with the action itself approval-gated or unverified — no review-platform, quoting, HR or forecasting connector is announced.
How to start
- Set up Muse — about 10 minutes. Get it on your phone or open it at muse.ai and finish the sign-up: start here →.
- Connect calendar and email first. Those two power most of the jobs above: Google Calendar → · Gmail →. Leave approval on.
- Pick ONE job this week. Copy one prompt, run it daily for five days, and only add a second job once the first one feels boring.
More depth: the business owner workflow → and calendar scheduling workflow → walk two of these jobs end to end.
Want a hand?
Want someone to set this up with you? Book a 1:1 setup call → — we walk through connectors, approval rules and your first prompt on a screen share. Not what you were after? Connector help for app developers →
GetMuseHelp is an independent site and is not affiliated with Meta. Paid setup help is separate from these free guides.
Next step
Pick one job and try it this week.
If you would rather have it set up with you — two or three apps connected read-only, permissions tightened, three prompts that work — book a 30-minute screen share. You do the clicking; we never take your logins.
Paste YW21RI at signup or in Muse Settings. No card needed to start, and nothing is bought or sent without your approval.
Related: For businesses and builders
Meta Muse for small business: questions
- Do I need to be technical?
- No. If you can send a WhatsApp message, you can use Muse — you type what you want in plain English. The setup part is connecting your calendar and email, which is a few taps, and we walk through it on the setup call.
- What does it cost?
- There is a free tier at 100M tokens a week, Power at $20 a month for 500M a week, and Maximum at $100 a month for 3B a week, according to Meta’s Help Center. Start on free and see whether the jobs above actually save you time before paying.
- What does a 1:1 setup call cost?
- It depends on what you want set up, and we confirm a fixed price by email before anything is booked — there is no checkout on this site. Most calls are 30 minutes on a screen share: connectors, approval rules and your first prompt, working before you hang up.
- Is it safe to let it email customers?
- Muse asks for approval before sensitive actions such as sending an email or completing a purchase, keeps a full activity log of what it did, and you choose which connectors to connect and can revoke any of them. See our safety guide for the details.
- What if Muse gets something wrong?
- Nothing publishes, sends or spends without your approval — that is Meta’s own rule. Everything it does lands in the activity log, and you can revoke any connector in Muse → Connectors whenever you like.
- Where can I use it?
- Muse is available in the US since 8 September 2026, Canada since 18 September, Japan since 23 October and Singapore since 27 October 2026, for people 18 and over. You can use it on iOS, Android, the web at muse.ai, WhatsApp and the Mac app.